Privacy Policy
Last updated: December 2, 2025
At Priority Footwear, we are committed to protecting your privacy. We provide clinical footwear evaluations, therapeutic shoe fittings, custom orthotics, and insurance processing services. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.
If you have any questions, you can contact us anytime using the information at the bottom of this page.
- Information We Collect
We collect the minimum information needed to provide you with safe and effective care. This may include:
Personal Information
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- Name
- Date of birth
- Address
- Phone number
- Email address
Clinical and Service Information
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- Foot evaluations and measurements
- 3D foot scans
- Provider prescriptions
- Notes from your fitting and follow up visits
Insurance Information
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- Insurance provider
- Eligibility details
- Documentation required for Medicare or private insurance
Payment Information
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- Payment type
- Billing details
- Transaction history
Website Information
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- Form submissions
- Appointment requests
- Cookies or analytics data (non identifiable)
We do not knowingly collect information from children under 18 without parental or guardian consent.
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Cookies and Website Technologies
We use cookies and similar technologies to help our website function properly, understand how visitors interact with our site, and improve your experience. These technologies may collect limited, non-identifiable information such as browser type, pages visited, and time spent on our website.
You can manage or disable cookies through your browser settings or by using the cookie preferences tool on our website. For more details, please review our full Cookie Policy.
- How We Use Your Information
We use your information to:
- Provide evaluations, fittings, and footwear services
- Submit documentation to your healthcare provider for required approvals
- Verify insurance eligibility and process claims
- Communicate appointment reminders and updates
- Maintain accurate service and medical records
- Improve our services, website, and patient experience
- Meet legal, regulatory, and insurance requirements
We only collect information that is relevant to your care and service.
- How We Share Your Information
We do not sell your information. We may share it only when necessary to provide your care or meet legal requirements.
We may share information with:
- Your healthcare providers (for prescriptions or required documentation)
- Medicare or your insurance carrier
- Orthotic labs that fabricate custom devices
- Technology partners who support our secure systems
- Regulatory agencies, if legally required
All partners and vendors must follow strict privacy and security standards.
- Your Rights
You have the right to:
- Access your records
- Request corrections
- Ask for limits on how your information is used
- Request confidential communications
- Receive a copy of this Privacy Policy
- File a complaint without fear of retaliation
To request any of these rights, contact us using the information below.
- Data security
We protect your information through:
- Secure electronic medical record systems
- Encrypted data transmission
- Access controls and authentication requirements
- Staff training on privacy and HIPAA compliance
Although no system is 100 percent guaranteed, we use industry standard measures to safeguard your data.
- Retention of Information
We keep records for as long as required by federal and state law, insurance regulations, or as needed to support ongoing patient care.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date listed at the top.
- Contact Us
If you have questions about this Privacy Policy or your information, please contact:
Priority Footwear
10240 SW Nimbus Ave Ste L1
Portland OR 97106
1-866-557-3478
info@priorityfootwear.com